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Our Team


Our management team bring a wealth of food business experience to the table.

Gail Nichols


Founder, Brand Ambassador and Retail Director

Founder of Caracoli and the inspiration and flair behind the Brand. Gail is responsible for sourcing all the wonderful foods and gifts in our Food Stores. She is a Cordon Bleu cook, mother of four, and is passionate about food, travel, photography, interior design and tennis.

Eloise Flinter


General Manager

Eloise is extremely passionate about coffee, great food and fantastic quality service. She has gained valuable experience dedicating over 15 years in hospitality, retail and HR on the south coast of England and overseas. Eloise is also a proud mother of two ballet dancing daughters, so when she’s not at work you will find her at the theatre.